Privacy Policy

This privacy policy describes how Lavoh uses and protects the information you provide when you use our website. We are very serious about ensuring that your privacy is protected, so if we ask you to provide certain information to identify yourself when using this website, please know that it will only be used in accordance with this privacy statement.

Our online store (website) is hosted by Ltd. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a server behind a very secure firewall. Shopify's Privacy Policy.

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from (the “Site”).

What Information Do We Collect?

When you place an order for a Lavoh facecloth, you may be asked to enter your name, email address, shipping and billing addresses, phone number, credit card information or other details including information relevant to customer surveys and/or offers to help you with your experience.

Information about your device, (including your web browser, IP address, time zone, and some of the cookies that are installed on your device), is automatically collected when you visit this website. In addition to this, as you browse our online store, we collect information about the individual web pages or products that you view, what websites, links and search terms brought you to this website, and information about how you interact with it. We refer to this automatically-collected information as “Device Information.”

When Do We Collect Information?

We collect information from you when you browse “”, place an order, subscribe to our newsletter, or otherwise enter information on our site.

How Do We Use Your Information?

We may use the information collected when you browse, register, make a purchase, subscribe to our newsletter, respond to a survey or marketing communication, or use other site features in the following ways: to personalize user experience and allow us to deliver the type of content and product offerings in which you are most interested, to quickly process your transactions and to communicate with you about your order status.

We also send promotional emails about new products, special offers or other information which we think you may find interesting, using the email address you have provided. You have the right at any time to opt out of receiving these emails.

In addition, we may also use your information to contact you for market research purposes. We may contact you by email, phone, or mail. 

How Do We Protect Visitor Information?

We value the privacy of our customers and we do everything we can to protect your information and keep it secure. Your personal information is contained behind a secured network and is only accessible by a limited number of persons who have special access rights to such systems and are required by law to keep the information confidential.

When you proceed to pay for the product you purchase, you will be redirected to PayPal, who will then process your payment. We do not keep this information. The information is encrypted through PayPal Holdings Inc, and is only used to process your order. Visit PayPal here to view their privacy policy. 

Do We Use "Cookies" or Tracking Pixels?

Yes. Cookies and tracking pixels are small files that a site or it's service provider transfers to your computer's hard drive through your web browser. If you allow that, this enables the site's or service provider's systems to recognize your browser, capture and remember certain information. Cookies allow our systems to respond to you as an individual.

We also use cookies, including Google Analytics, to help us compile aggregate data about site traffic and site interaction statistics so that we can offer better site experiences and tools in the future. Tracking pixels are used for the purposes of targeting advertising to you through third party services (like GoogleFacebook), which help us reach potential new customers.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.

*Please note, if you disable cookies some features that make your site experience more efficient, will be disabled and some of our services will not function properly.*, use Google Analytics to gain statistical information from our website traffic. If you do not want to be part of these statistics, there are browser plug-ins (VPN’s) which you can use to prevent the recording of your data generated by the Google Analytics cookies (including your IP address). You can do this by downloading and installing the browser plug-ins.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. We use tracking pixels to help us market to customers who are curious about our products.

We collect Device Information using the following technologies:

  • “Cookies” are data files that are automatically generated and placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit Google's Cookie Information Page.

  • “Log files” track actions occurring on this website, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

  • “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse this website. 

Do We Disclose the Information We Collect to Outside Parties?

We do not sell or trade to outside parties your personally identifiable information. We may share information with our website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential and operate with a similar mandate to keep your information private. We may also release your information to the authorities, when we believe the release of this information is appropriate in order for us to comply with the law.

Occasionally we provide a list of email addresses to advertising partners in order to reach our customers, these email addresses are used so that those partners can help us reach you and potential new customers, with promotional offers. Your information is not provided to third parties for their own use. We encourage you to review the Privacy Policies of platforms that offer these services such as FacebookInstagramTwitterMailChimp and other social networks. These sites do have different, separate and independent privacy policies and we are not responsible or liable for the content and activities of these sites.

Third Party Links

Sometimes we may include or offer third party products, services or partnerships with other businesses on our website and social media in order to bring you more value. These third party sites have separate and independent privacy policies too, and we have no responsibility or liability for the content and activities of these sites. That being said, it’s our mission to be consistent and we welcome your feedback about organizations we choose to partner with.

How You Can Opt-out, Remove, or Modify Information Provided to Us 

To modify your email subscription, click the link at the bottom of our newsletters marked “Unsubscribe” to update your preferences or unsubscribe from future emails. For assistance unsubscribing or changing your subscription preferences, contact

*Please note that due to email production schedules you may receive emails already in production.*

Your Rights

We want everyone who visits our site and social media platforms to feel 100% empowered. The following are links to your rights as a browser. Please feel free to browse the rights you have been afforded from your countries, regions and areas: 


United States







South Korea

Data Retention

When you place an order through the website, we will maintain your order information for our records unless and until you ask us to delete this information.

Children's Privacy

We do not knowingly collect, maintain or use personal information from children under 13 years of age, and no part of our service is directed to children under the age of 13. If you learn that your child has provided us with personal information without your consent you may alert us at If we learn that we have collected any personal information from a child under 13, we will promptly delete the child’s information.

Changes to Our Policy

In the future, we may modify or update this privacy policy, so please feel free to review it periodically. If you continue to use after any changes to this privacy policy have been made, this will constitute your acceptance of that change.

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